Professional Experience:
Daily meeting target and quality
Processing the claims as per the client requirements
Handling client’s escalations when requested by supervisors.
Following up the projects & closing it within Time limit
Preparing ppt presentations
Developed excel user form as a front-end application for user's data entry purpose Wrote VBA programs to transfer the user form inputs into excel sheets templates and formatted as a final deliverable for existing functionalities, as well as develop new functionalities.
Creating and maintaining Documents for Quality Team
Create customer list, inventory list in user form in excel.
Developed reports in Excel from datasets as per business needs.
Created reports in pivot table, pivot charts, graph, and other visualization format to Analyze trends.
Uses many excel formula like VLOOKUP, H lookup, Match, Sum if, count if and complex excel formulas.
Reports using Powerbi Tables, matrix, slicers, Bar, and column charts.
MIS Reporting
Performing quality checks and creating error free deliverables